Golden West Security – Industry Leader In Security Services
Golden West Security Officers are highly trained Professionals in the Security Industry. In addition to the forty hours of continued education mandated by BSIS (Bureau of Security and Investigative Services), Golden West Security officers receive training on a bi-monthly basis. Patrol officers and standing guards are managed by highly experienced Watch Commanders, an important feature that sets our services apart from other security companies. We manage everything through our sophisticated, fully-staffed command center which operates 24/7, 365 days a year.
Concierge Security Services
Where Hospitality Meets Safety at the Front Door
First impressions matter — and your building’s lobby is where safety and professionalism intersect. Golden West Security Inc. offers specialized Concierge Services for businesses, residential towers, and commercial complexes that need a security presence with a polished, customer-focused approach.
Our concierge officers are more than just security guards — they’re trained to assist visitors, manage access, monitor surveillance, and maintain a calm, professional presence. Dressed in business attire and fully briefed on your property’s needs, they serve as the first point of contact for guests and a reassuring presence for tenants and staff.
A Concierge Officer’s Role
Golden West Concierge Officers combine the roles of receptionist, building ambassador, and security professional. They are stationed in lobbies, reception areas, or front desks to offer customer service while maintaining vigilant awareness of security threats or suspicious activity.
Our officers are trained in both hospitality protocol and emergency procedures, ensuring your guests are welcomed and your property is protected — all at once.
Featured Concierge Security Services
✅ Lobby Management & Visitor Assistance
Professionally dressed officers greet guests, assist with check-ins, and help manage the flow of foot traffic.
✅ Access Control
Officers verify credentials, manage keycard entry systems, and ensure only authorized personnel enter restricted areas.
✅ Video Surveillance Monitoring
Regular checks of your property’s camera system help detect and deter suspicious activity.
✅ Emergency Response Coordination
Concierge officers are trained to respond calmly and effectively in emergency situations, contacting authorities and initiating procedures as needed.
✅ Customizable Post Orders
We tailor each officer’s duties to your building’s specific requirements — from greeting VIP guests to enforcing property rules.
Benefits of Golden West Concierge Services
- Professional Appearance & Demeanor
Officers are uniformed in business attire to match your professional environment. - Peace of Mind for Tenants & Visitors
A visible, courteous presence reassures guests that your property is secure and well managed. - Visitor Screening & Registration
Unwanted visitors are kept out while authorized personnel and guests are guided courteously and efficiently. - Trained to Adapt to Your Needs
From handling after-hours deliveries to enforcing lobby protocols, our officers are flexible and attentive. - Emergency Preparedness
Our concierge officers are trained to act swiftly in the event of fire alarms, medical emergencies, or security incidents. - Seamless Integration With Your Staff
Whether working alongside your receptionist or acting independently, our officers fit seamlessly into your day-to-day operations.
Who Can Benefit from Concierge Security?
- Corporate Offices & Executive Suites
- Residential Towers & Condominiums
- Government Buildings & Public Facilities
- Hotels & Conference Centers
- Medical Office Buildings
- Education Campuses
- Mixed-Use Developments
Elevate Your Front Desk Experience
Golden West Security’s Concierge Services combine the warmth of a receptionist with the vigilance of a security professional. Let us help you create a welcoming, secure environment that reflects the professionalism of your brand.
Contact us today to request a concierge security consultation
Call us today at (818) 897-5965
