Golden West Security – Industry Leader In Security Services

Golden West Security Officers are highly trained Professionals in the Security Industry. In addition to the forty hours of continued education mandated by BSIS (Bureau of Security and Investigative Services), Golden West Security officers receive training on a bi-monthly basis. Patrol officers and standing guards are managed by highly experienced Watch Commanders, an important feature that sets our services apart from other security companies. We manage everything through our sophisticated, fully-staffed command center which operates 24/7, 365 days a year.

How to Choose a Security Provider

Choosing the right security provider is a decision that directly impacts the safety of your property, employees, residents, and guests. With so many companies offering similar services, how can you tell who will truly deliver?

At Golden West Security Inc., we believe an informed client is a secure client. Below are key factors to consider — and questions to ask — when selecting a professional security company.

What Makes Proactive Protection Different

While security cameras and alarm systems serve an important role, they are reactive tools. Proactive Protection involves real-time surveillance, immediate human response, and visible deterrence—elements that simply cannot be provided by technology alone.

1. Are They Licensed, Insured, and Compliant?

Make sure the company is properly licensed by the California Bureau of Security and Investigative Services (BSIS) and carries up-to-date insurance coverage, including:

• General liability
• Workers’ compensation
• Bonding (if required)

Ask: Can you provide proof of BSIS licensing and insurance certificates?

2. What Training Do Their Officers Receive?

Security officers should be more than bodies in uniforms. Look for companies that invest in ongoing officer training, including:

• Emergency response
• De-escalation techniques
• Report writing and documentation
• Fire watch procedures
• Access control and customer service

Ask: What training programs do your officers complete before and during employment?

 3. Do They Offer Customized Security Plans?

Every property has unique needs. Avoid companies that offer “one-size-fits-all” packages. Instead, look for a provider that offers site-specific post orders, adaptable service plans, and a willingness to walk the property and consult with you.

Ask: How do you tailor your security services to match a client’s specific risks or operations?

4. Is Support Available 24/7?

Security doesn’t sleep — and neither should your provider. Choose a company with a 24/7 live dispatch center, not voicemail or call centers. You should be able to reach a supervisor or dispatcher at any time.

Ask: Who do I call if there’s an issue after hours? Do I get a live person?

5. Do They Use Modern Technology?

Technology improves transparency and efficiency. Look for security companies that use:

• GPS-tracked patrol routes
• Electronic guard tour systems
• Real-time incident reporting
• Digital shift logs
• Video surveillance integration

Ask: What kind of technology do you use to track and report officer activity?

6. Can They Provide References or Client Testimonials?

Any reputable company should be able to provide testimonials or contact info for satisfied clients. Look for reviews that reflect long-term relationships, prompt service, and professionalism.

Ask: Can I speak to a few of your current or recent clients?

7. Do They Offer the Services You Need?

Be sure your chosen provider offers the specific security services you’re looking for, such as:

• Mobile patrols
• Alarm response
• Fire watch
• Concierge/lobby officers
• Armed or unarmed guards
• Construction site or event security

Ask: What types of clients or properties do you specialize in?

8. Are They Flexible With Contracts?

Sometimes your needs change. Choose a provider with flexible contract options — including short-term, temporary, and scalable services — so you’re never locked into something that no longer serves you.

Ask: What happens if I need to increase, reduce, or cancel my coverage?

At Golden West Security, we check every box:

• Fully licensed and insured in California
• Professionally trained, BSIS-certified officers
• 24/7 dispatch and field supervision
• Custom security plans for every property
• Real-time tracking and digital reporting
• A reputation built on reliability, communication, and results

We’d be honored to earn your trust. Let’s talk about your security concerns, walk your property, and build a plan that works for your goals and budget.